Privacy Policy

W&YHA Privacy Policy

Privacy

This privacy policy sets out how the Waveney & Yare Housing Association (W&YHA) uses and protects any data that you provide W&YHA when you use this website.

W&YHA is committed to ensuring that your privacy is protected. Should we ask you to provide certain data by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

W&YHA may change this policy from time to time by updating this page, and you should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from 5th March 2021.

How we collect data from you

Data collected through the website is restricted to the personal data provided when creating an account to access the private pages or using the email contact form.

What data we collect

We may collect the following information:

Name.
Contact information including email address, telephone number and address.
We may collect any other details you provide through forms on our website.

How your data is used

We use the data that we collect from you to provide our services to you. We may also use your data for one or more of the following purposes:

To provide information to you that you request from us relating to our services.
To provide information to you relating to other services that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
To inform you of any changes to our website and services.

How your data is shared

Data collected is securely held on the GoDaddy.com server solely for the use of the W&YHA. Should it be necessary to share any personal data with a third party then your consent will be sought before doing so, and this consent can be removed at any time.

How we use cookies and similar technologies

Cookies are small files that are placed on your computer when you visit websites. We may use cookies or other identifiers on our website, in our emails and other technologies. We use these technologies for legitimate business activities such as analytics to improve our website and advertising to promote our products & services. Cookies do not collect any personal data and you cannot be identified by them. You can control cookies through your browser settings and other tools.

How you can access or delete your data

You have the right to request any information we hold on you. To request access and deletion of your data we have collected simply contact us on 01502 715858 or email us at cosec@wyha.co.uk

How you can opt out

Communications

To opt out of any other communications you receive from us please email us at cosec@wyha.co.uk

External Links

Our website may include links to external websites. Where we provide a link to an external website our Privacy Policy does not apply to that website.

How to lodge a complaint

If you wish to lodge a complaint on how we have handled your personal data, please email us at cosec@wyha.co.uk and your complaint will be investigated.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can contact the Information Commissioner’s Office https://ico.org.uk/

Contact Us

If you have any questions regarding our Privacy Policy please email us at cosec@wyha.co.uk or write to Waveney & Yare Housing Association, Gaol Lane, Beccles, Suffolk, NR34 9SJ.